THE DETAILS

Shipping Information

We are preparing your Velour Beauty order with care. Please review our shipping guidelines below.

Order processing

Orders are typically processed and prepared for shipment within 3–5 business days. Processing times may be a little longer during holidays, launches, or periods of high order volume.

Shipping and delivery

After your order ships, delivery time depends on the destination, carrier, and shipping method. Any delivery estimate shown at checkout is an estimate, not a guarantee. Business days exclude weekends and public holidays.

Tracking

When tracking information is available, we will send a shipping confirmation to the email address entered at checkout. Tracking may take a short time to update after dispatch.

Address and delivery issues

Please check your shipping address carefully before placing an order. If you notice an error or have a concern about a delayed or missing package, contact us as soon as possible. We will do our best to help.

Questions? Use our Contact Us page. Our team aims to respond within 24–48 hours.